We are currently experiencing issues with our new report generation mechanism, affecting both form and point reports.

Identified Issues:

• Some reports are failing to generate and getting stuck. We are manually generating these to ensure you are not losing any data.
• Report generation times may be longer, and file sizes can be significantly larger in some cases.
• Report previews no longer show actual images, displaying placeholders instead.

We are actively working on these issues and appreciate your patience.

Next update tomorrow morning.

We've now resolved the incident and reverted to our previous report generation mechanism to ensure our users can have a smooth usage as usual. Thanks for your patience.

Our developers have a fix on testing that has been released. If you still have any issue for generating a report, please contact the support with project name, list name and report name.

Thanks already for your patience

We've now resolved the incident. Thanks for your patience.