Notice #412852
Identified

LB Aproplan - Issues with our report generation mechanism

Began:

We are currently experiencing issues with our new report generation mechanism, affecting both form and point reports.

Identified Issues:

  • Some reports are failing to generate and getting stuck. We are manually generating these to ensure you are not losing any data.
  • Report generation times may be longer, and file sizes can be significantly larger in some cases.
  • Report previews no longer show actual images, displaying placeholders instead.

We are actively working on these issues and appreciate your patience.

Next update tomorrow morning.

Notice #413951
Recovering

LB Aproplan - Issues with our report generation mechanism

Began:

Our developers have a fix on testing that has been released. If you still have any issue for generating a report, please contact the support with project name, list name and report name.

Thanks already for your patience

  • Aproplan application

    QHSE & Documents

    • Web app

      desktop application

    • iOS app
    • Android app
    • Reporting & Visualisation of documents

      Creation of reports, the viewer of documents (plans, pictures, reports),...

    • Email
  • Geniebelt application

    Progress & Planning

    • Web app

      desktop application

      • Cross-project feature
    • Mobile application (PWA)
Previous Incidents
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